Payment Policy

Welcome to Cmwoof.
We are committed to providing a secure, smooth, and reliable shopping experience for every customer. Please read our payment policy carefully before placing an order through Cmwoof.


Accepted Payment Methods

We currently accept the following secure payment options:

  • Shop Pay

  • Visa

  • Mastercard

  • American Express

  • Diners Club

  • Discover

  • Apple Pay

  • Google Pay

  • PayPal Wallet

All payments are processed through trusted and encrypted payment gateways to ensure your personal and financial information remains protected.


Payment Security

At Cmwoof, customer security is extremely important to us.
Our website uses SSL encryption technology to safeguard payment information during checkout.

We do not store or have direct access to your complete card details or sensitive payment credentials.


Currency

All orders placed on our website are processed in the currency displayed at checkout.

Your bank or card provider may apply additional exchange fees or international transaction charges depending on your location and payment method.


Order Confirmation

Once your payment has been successfully authorised, you will receive an order confirmation email at the email address provided during checkout.

If you do not receive confirmation within a reasonable period, please contact us at:

Email: support@cmwoof.shop


Payment Verification

For security purposes, some orders may require additional verification before processing.
In certain situations, we may contact customers to confirm billing information or order details to prevent fraudulent transactions.


Failed or Declined Payments

If your payment is declined or unsuccessful, please:

  • Double-check your payment information

  • Ensure sufficient funds are available

  • Contact your card issuer or payment provider

If the issue continues, you may contact our support team for assistance.


Pricing Accuracy

We make every effort to ensure all prices on our website are accurate and up to date.
However, in rare circumstances, pricing errors may occur.

We reserve the right to cancel or refuse any order placed for an incorrectly priced item. If payment has already been made, a full refund will be issued to the original payment method.


Refunds

Approved refunds are returned to the original payment method used during purchase.

  • Refund processing time: 5–10 business days

  • Refund timing may vary depending on your bank or payment provider

For more details regarding returns and refunds, please refer to our Return & Refund Policy.


Contact Information

If you have any questions regarding payments or billing, please contact us:

Cmwoof
441 E 116TH ST APT 5D,
New York, NY 10029,
United States

Email: support@cmwoof.shop
Phone: +1 845-904-7714

Business Hours:
9:00 AM – 6:00 PM (Los Angeles Time, USA)